The Wildberries and Ozon offer in 2026: force majeure, drones, and who pays for the goods

A marketplace offer is not “platform rules on the website”. It is a contract of adhesion. You accept it in full by continuing to ship. In 2026 both Wildberries and Ozon clarified force majeure: loss or damage to goods because of hostilities, shelling, UAVs, and a state of emergency is more and more often taken expressly out of the platform’s compensation zone. For a seller this is a cash question, not a theory question.

What actually changed in the logic of risk

Earlier, wording on force majeure often left room for argument: what counts as force majeure in a particular case. In newer versions the platforms more often make the list closed, or expand it expressly — including the consequences of the use of weapons, UAVs, shelling, and explosions. In parallel they fix the idea that the seller accepts entrepreneurial risk and does not bring claims against the platform in such scenarios.

Separately, the platforms stress the status of the sites: a logistics centre is not a custody warehouse in the classic sense. That matters for the expectation “they must compensate me as a custodian”.

Offer clauses that hit the money

1. Force majeure and a refusal to compensate

• Which events expressly exclude the platform’s liability
• Whether there is a duty to give notice of the event, and within what period
• What stays with the seller: the goods, lost profits, buyer claims

2. Unilateral changes to tariffs and penalties

• The notice period for material changes (including the “45 days” logic at large platforms for a number of terms)
• What counts as “consent”: continuing to ship, silence, not withdrawing the goods
• Where the penalty list sits — in the offer, or in a separate annex that is updated more often

3. Deductions from payouts

• Penalties for dimensions, packing, product cards, IP complaints
• Security payments and the conditions on which they are not returned
• Deadlines and the procedure for challenging a deduction

What a seller should do before an incident

1. Read the blocks: liability, force majeure, compensation for loss, change of terms, penalties
2. Check the annexes on penalties and tariffs — that is where the money often “lives”
3. Assess goods insurance / the platform’s proposals separately from the offer
4. In contracts with suppliers and contractors, fix who bears the marketplace warehouse risk
5. When the offer changes — compare the versions and decide: you stay, you cut stock, or you leave

The contract with the supplier: do not leave a gap

If you sell someone else’s goods or work under an agency or supply scheme, marketplace warehouse risk often “hangs” between you and the supplier. It is worth stating expressly:

• The moment risk passes (shipment to FBO / acceptance / sale to the buyer)
• Who insures stock in the platform warehouse
• What happens on a write-off with no compensation under the offer
• The procedure for notice and for confirming the loss with the platform’s documents

A draft of such a contract can be assembled from a brief, and then run for one-sided wording: draft a contract.

A 10-minute checklist

Related reading

• Hidden clauses in a contract
• Agreeing edits in a contract
• Comparing contract versions
• The AI law and contracts with contractors

Short conclusion

In 2026 a marketplace offer more and more clearly fixes this: part of catastrophic warehouse risk sits with the seller. Arguing “by fairness” without the version of the text as of the date of the event is almost pointless. A working approach: an archive of versions, insurance or stock limits, and clear contracts with suppliers.